Privacy Policy

Last updated: February 11, 2026

Cloudasys ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cloudasys.com and use our services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, company, email, phone number, message)
• Request a quote through our VPS or IaaS pricing calculators (name, company, email, configuration details)
• Sign up for an account via Cloud Command
• Communicate with us via email or phone

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information: browser type, operating system, screen resolution
• Usage data: pages visited, time spent on pages, click patterns
• Network information: IP address, approximate geographic location
• Referral data: how you arrived at our website

2. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience:

Essential Cookies

Required for the website to function properly. These include session management and security tokens (e.g., CSRF protection). You cannot opt out of essential cookies.

Analytics Cookies

We use Microsoft Clarity to understand how visitors interact with our website. Clarity may collect:

• Mouse movements, clicks, and scroll behavior
• Pages visited and navigation patterns
• Session recordings (anonymized)
• Device and browser information

Microsoft Clarity data is processed in accordance with Microsoft's Privacy Statement. You can opt out of analytics cookies by selecting "Essential Only" on our cookie consent banner.

Preference Cookies

We use localStorage to remember your cookie consent choice so the banner does not reappear on subsequent visits.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and deliver pricing quotes you request
• Improve our website, services, and user experience
• Send service-related communications (not marketing, unless you opt in)
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service providers: SendGrid (email delivery), Microsoft Clarity (analytics) - only as needed to provide our services
• Legal requirements: when required by law, court order, or to protect our rights
• Business transfers: in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data in transit
• Secure server infrastructure hosted in U.S.-based datacenters
• Access controls limiting who can view personal data
• Regular security monitoring and updates

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and quote requests are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data
• Opt out of analytics tracking via the cookie consent banner
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@cloudasys.com.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. We do not sell personal information as defined by the CCPA.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Cloud Command, system status pages, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: support@cloudasys.com
• Phone: (303) 351-2886
• Mail: Cloudasys, Denver, Colorado, USA

12. Terms of Service

For our full Terms of Service, please visit: Terms of Service.